SmartPrep Cancellation Refund Policy:
- Cancel your booking within 48 hours of a workshop and you will receive a 100% refund.
- Cancel your booking within 24 hours of a workshop and you will receive a 50% refund.
- Thereafter, no refunds will be made upon cancellation.
- In the case of extraordinary reasons for cancellation (such as illness, accidents or emergencies) our refund policy may be waived and full refunds may be provided, given that reasonable proof of the reason is provided.
- SmartPrep cannot be held liable for any Zoom glitches or errors that may impact the quality or outcome of the recording. The recording is an additional resource and we therefore cannot give refunds should the recording fail.